Privacy Policy

Effective Date: [11th Nov 2024]

At Face Afrikana, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose information collected through our website, [www.faceafrikana.com and all related services. By using our website, you agree to the terms in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from our users:

1.1 Personal Information 

When you make a purchase, sign up for our newsletter, or use certain features, we may collect personally identifiable information, including but not limited to:

- Name

- Email address

- Phone number

- Shipping and billing address

- Payment information (handled securely via third-party payment processors)

1.2 Non-Personal Information

We may collect non-personal information about your interactions with our website, including:

- Browser type

- Device type

- IP address

- Pages visited, time spent on pages, and interaction data

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, gather statistical data, and customize content. You may disable cookies in your browser settings, but some website functionality may be limited as a result.

2. How We Use Your Information

Face Afrikana may use your information for the following purposes:

2.1 To Provide Services

We use personal information to process orders, handle payments, and manage shipping and returns.

2.2 To Communicate with You

We use your email and contact information to send order confirmations, shipping updates, and other transactional communications. With your consent, we may also send you marketing emails about new collections, promotions, and updates.

2.3 To Improve Our Website and Services 

Non-personal information helps us understand how users interact with our site, enabling us to improve functionality, user experience, and website content.

2.4 To Maintain Security

We may use your data to prevent fraudulent activity, monitor website security, and protect user accounts.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information. We may share your information with:

3.1 Service Providers

We work with third-party service providers (e.g., payment processors, shipping companies, IT services) who assist us in operating our website and managing customer orders. These providers only have access to the information necessary to perform their services and are obligated to keep it confidential.

3.2 Legal Obligations

We may disclose your information if required by law, such as to comply with a subpoena, government request, or legal process.

3.3 Business Transfers 

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

 4. Security of Your Information

We use industry-standard security measures, including SSL encryption and secure servers, to protect your personal information. While we strive to keep your data secure, please note that no method of transmission over the internet or electronic storage is 100% secure.

 5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Correction

You may request to access or correct personal information that we hold about you.

5.2 Data Deletion

You may request the deletion of your personal information, subject to our legal obligations and legitimate business needs.

5.3 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

5.4 Marketing Opt-Out

You may opt out of receiving marketing emails by following the unsubscribe link in our communications. Transactional emails will still be sent regarding orders and account activity.

To exercise any of these rights, please contact us at contact@faceafrikana.com

6. Third-Party Links

Our website may contain links to third-party sites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any linked websites before providing personal information.

7. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect information from children. If we become aware of any data from children under 13, we will delete it promptly. Please contact us if you believe we may have collected such data.

 8. International Data Transfers

Face Afrikana operates globally, and your information may be transferred to or stored outside of your country of residence. We take steps to protect your information in accordance with this Privacy Policy and applicable data protection laws when transferring information internationally.

 9. **Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we update the policy, we will post the new version on our website with the effective date. Your continued use of our website after any changes signifies your acceptance of the updated policy.

 10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@faceafrikana.com 

Thank you for trusting Face Afrikana with your personal information. We are committed to respecting your privacy and keeping your data secure.